The Road to the Bar
Delete Your Account
How to request deletion
You can request that we delete your account in either of these ways:
- In the app: go to Profile and select Delete account.
- By email: write to support@startuplab24.com from the email address on your account.
What gets deleted
Your account, login credentials, and any documents you've uploaded (degree certificate, transcript, identity document, and photo).
What we retain, and why
Enrollment, payment, and Bar Standards Board application records are course and financial records we're required to keep. Consistent with our Privacy Policy, application and course records are kept for the duration of your course plus 2 years, after which they are deleted or anonymised, except where we are legally required to retain them longer.
How long it takes
We process deletion requests within 30 days, except for the retained records described above.
Questions
For anything about your data or a deletion request, email support@startuplab24.com. See our full Privacy Policy for more detail.